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Frequently asked questions
How much does shipping cost?
We offer Free Shipping on all orders over $59 within Canada🇨🇦!
For all other orders, shipping is calculated at checkout based on your location and the items in your order. You will always see the exact shipping cost before completing your purchase.
How do I redeem my welcome promotion?
Join acornest and enjoy 10% off your first order!
Simply subscribe to our newsletter to receive your exclusive promo code. It’s our way of saying thank you for joining our community.
When will I get my order?
Orders are typically processed within 1–2 business days. Once shipped, estimated delivery times are:
- Ontario & Quebec: 2–7 business days
- Rest of Canada: 4–8 business days
- United States: 5–10 business days
What is the return policy?
Not completely in love with your order? Reach out to us anytime, and we'll do our best to make it right.
(Learn more in our [Return Policy].)
Contact us
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